Many drivers are anxious when they take their car to an auto shop, concerned as to what type of auto repair is actually needed on their vehicle. If you ask the right questions, some of your anxiety will be relieved about the shop’s cost to you for labor and parts, any warranties, and the specific type of auto repair services. No one wants a phone call while at work to inform you of an unexpected repair, added costs, and a longer length of time than was first promised.

The next time you take your vehicle to an auto repair shop, here are a few tips to remember:

  • Ask the right questions about the auto repair services required –
    1. What is the cost for labor and parts?
    2. Are there warranties or guarantees on just the parts, or is labor included?
    3. How long will the work take and do they offer transportation?
    4. What are the acceptable methods of payment?
    5. Will they contact you before doing any other work that may come up?
  • Take your time at the shop – It’s important that you’re not in a hurry when dropping off your vehicle. The mechanic should ask you questions to obtain diagnostic information and obtain your approval of any repair or service. If the mechanic is too busy to talk to you, you may need to find another auto shop.
  • Be available – Give a phone number to the auto shop and make sure you remain available to take their call. If any unexpected problems are discovered, your mechanic should call to apprise you of any unexpected problems, a course of action, and the cost before proceeding with any work.
  • Understand Policies – Make sure you understand the shop’s policies for their rates, warranties, method of payment, and approved work. These policies should be explained in simple terms, and also be in writing.

The better you understand all you can about the auto repair scheduled before the work begins, the more satisfied you will be with the auto repair services you receive.

Looking for quality auto repair? Contact the ASE-certified technicians at Proshop Automotive for more information about our auto repair services and to schedule an appointment. Our auto shop proudly serves residents in Colton, CA, and the surrounding areas.

Many vehicle owners cringe when they hear the words auto repair. You can trust the professionals at Proshop Automotive for quality auto repair services.
22
Apr
2019

Many drivers are anxious when they take their car to an auto shop, concerned as to what type of auto repair is actually needed on their vehicle. If you ask the right questions, some of your anxiety will be relieved about the shop’s cost to you for labor and parts, any warranties, and the specific type of auto repair services. No one wants a phone call while at work to inform you of an unexpected repair, added costs, and a longer length of time than was first promised.

The next time you take your vehicle to an auto repair shop, here are a few tips to remember:

  • Ask the right questions about the auto repair services required –
    1. What is the cost for labor and parts?
    2. Are there warranties or guarantees on just the parts, or is labor included?
    3. How long will the work take and do they offer transportation?
    4. What are the acceptable methods of payment?
    5. Will they contact you before doing any other work that may come up?
  • Take your time at the shop – It’s important that you’re not in a hurry when dropping off your vehicle. The mechanic should ask you questions to obtain diagnostic information and obtain your approval of any repair or service. If the mechanic is too busy to talk to you, you may need to find another auto shop.
  • Be available – Give a phone number to the auto shop and make sure you remain available to take their call. If any unexpected problems are discovered, your mechanic should call to apprise you of any unexpected problems, a course of action, and the cost before proceeding with any work.
  • Understand Policies – Make sure you understand the shop’s policies for their rates, warranties, method of payment, and approved work. These policies should be explained in simple terms, and also be in writing.

The better you understand all you can about the auto repair scheduled before the work begins, the more satisfied you will be with the auto repair services you receive.

Looking for quality auto repair? Contact the ASE-certified technicians at Proshop Automotive for more information about our auto repair services and to schedule an appointment. Our auto shop proudly serves residents in Colton, CA, and the surrounding areas.

Esteban Gonzalez